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No one is capable of listening and not learning. No one can listen and not re-evaluate their lives. The story of her life has sold over 150,000 books - and is currently being turned into a Hollywood film. The positive impact she has had has been prominently covered by the media all over the world.
Can you afford not to listen?
Help Those around You Develop an ‘Irrepressible Mind’
…so they can overcome challenges and achieve greater success!
Book Jillian Haslam as the keynote speaker for your group/organization or at your event
Jillian Haslam is a professional keynote speaker … a published author … a successful businesswoman… a philanthropist … with a unique story that inspires her audience to overcome whatever struggles they face and become truly extraordinary!
With her forthcoming book and presentation, “The Irrepressible Mind,” Jillian’s inspirational stories create a unique blueprint that anyone can follow to push past their fears and overcome adversity.
Accept your starting point …but not your destination! Jillian can help those at your organization or you personally. Some of her keynote speeches include:
An Irrepressible Mind
The power to overcome adversity
Why fear holds us down
Determination to succeed
Learn to develop a winning hand out of whatever cards you have been dealt
Embrace your uniqueness and individuality and use them to your advantage in the future
Discover why ‘never give up’ and other inspirational sayings are a waste of time — learn what you really should be paying attention to and doing if you want to succeed today
Jillian in Action
If you want to do your job better … if you want to be happier in your life … if you want to become more focused on what you need to do to achieve greater success … you need to hear what Jillian has to say.
She is a dynamic keynote speaker who is no stranger to challenges. Her childhood was filled with extreme poverty, malnutrition and disease. It was a time in which she saw four siblings die and she, herself, experienced appalling instances of racist abuse.
Yet from those terrible beginnings, Jillian has achieved amazing success, rising first through the ranks in banking to becoming a highly sought-after speaker and author. Her book, ‘Indian. English.’ has sold copies well into six figures and the rights to film her book have been bought by a Hollywood production company.
Today, as one of the UK’s top motivational speakers, Jillian specializes in using positive thinking to help others overcome the struggles they face – whether large or small, at work or at home – so that they can achieve higher levels of professional success and personal satisfaction.
Schedule Jillian To Speak At Your Event
Jillian was invited by the Women in the Bank network at the Bank of England, to deliver a motivational and inspirational speech about how to get ‘the best version of you’. Jillian’s talk was engaging, captivating and the feedback from attendees was overwhelmingly positive. Jillian used her own moving story to provide advice on how we can all achieve what we were born to do, using some simple steps, starting with realising what your strengths are and overcoming perceived weaknesses. She spoke in a very relatable manner for the audience and everyone was able to take something away from the talk.
Tara Clarke, Learning and Development Operations Team Leader, Talent and Development, Bank of England
We had the immense pleasure and privilege of having Jillian with us during one of our flagship events where we were bringing our top Sales performers from across the world (more than 35 different countries). Our intention was to convey some important messages on their future behaviours by talking not only to their brains but primarily to their hearts to maximize the impact.
Jillian did an amazing job in linking her personal story and experience to the business context that those people encounter on a daily basis. The power of Jillian’s approach is that it can talk to any culture, background and experience.
As expected, even though the audience were taken a bit by surprise, we received very positive feed-back from the group as we are confident the memorization rate of Jillian’ speech will be much higher than any other.
Silvère Aubriot, Commercial Execution Director, Novo Nordisk, Denmark
“Coaching and speaking—like true leadership—only works if one is left inspired. And Jillian is quite the inspiration. An open, kind, intelligent person with depth and a rich experience in life, she provides confidence, balance and reasoning that make her fully qualified for such roles.
Throughout my professional dealings with her over a number of years, I have found her willingness to help other people and her calm wisdom and insight on both detail and the broader themes of life to be generous, constructive and high valued”
Simon Wragg, Trade Finance, RBS, UK
“Jillian has all the attributes of an outstanding trainer. She’s an extremely good listener and emanates genuine positivity. Over the years I have known Jillian she has always been helpful in guiding me and finding successful solutions to my life issues. You cannot help but warm to her!”
Bimal Prinja, Cash Management, Bank of America, UK
“Jillian is a very special individual with a unique gift of helping people. She listens and identifies with people and often senses what others are feeling. Her humility is astonishing and it makes all the difference. She builds trust and inspires you to reflect and come to your own conclusions on the path you need to take…
If you want to succeed in life, you’ve got to have Jillian as a life coach or a trainer. She’s just brilliant when it comes to people.”
Pramilla Patel, Transaction Sales Origination, RBS, UK
“A superb trainer and life coach, who brings the techniques she teaches to life through the use of theory and practical examples. This training has really helped me shape my mind-set and look positively towards the future. It’s difficult to inspire others to accomplish something that you haven’t tried. But Jill has accomplished everything she has ever put her mind to.
If you are going to learn what it takes to be successful despite all odds, there’s no one better to learn from!”
Tahira Ansari, Manager Communications, Santander, UK
Jillian Haslam gave a talk to Yorkshire Countrywomen’s Association on Wednesday 26th October 2016. She is a remarkable and compassionate person who having started life in the slums of Calcutta and risen above this poverty to become a successful, professional business woman. Her harrowing tales of her up-bringing post-colonial India (her family choosing to stay on in India after partition, when so many left) living in the squalid parts of Calcutta, facing racial abuse, dealing with sickness and death at an early age, first her siblings and then her mother and becoming an adult well before her time. At times, as she recalled her story and spoke form her heart, her voice showed signs of distress as memories came flooding in and the audience were left visibly crying. She told us of the abject poverty surrounded by the billionaire life styles of the very rich. The contrast being so vast and so un-necessary. She started the foundation Remedia Trust and now devotes her time to raising awareness of the problems in India and motivating hundreds to work hard and achieve their dreams. She definitely inspires everyone she meets. She is certainly a “motivational speaker”. A film is to be made in Hollywood of her life and this will certainly make film-goers re-evaluate their own lives and just how materialistic the consumer age has made us all.
Vicky Cumberland – Yorkshire Countrywomen’s Association
“It’s funny I attended this seminar by default. One of the team couldn’t make it and so I was offered the opportunity. Making use of the presentations that were going to take place that day was more important than meeting suppliers as I needed to get a better template for organising/sourcing events anyway. Sometimes you need to hear how someone else has done it, their mistakes, challenges faced. That’s when you realise that it doesn’t matter where you are in the world, creating memories and moments can be achieved anywhere. I’ve been trying to get that message across to people for such a long time and to me Jillian just reinforced it with one extra word, ‘unforgettable’. Thank you for the ‘key steps!’”
Jacqueline Paul, Administrative Assistant, London Venues Summit 2018
Often we see speakers described in publicity material as “inspirational” speakers and this often turns out to be a mere cliché.
But there is a speaker whom I recently heard who is truly inspirational and she is Jillian Haslam.
Her story of how she fought her way up out of the grinding poverty of the slums of Calcutta to a successful career in banking, speaking and writing I found both inspiring and very moving. She hasn’t forgotten her roots and now she helps those in Calcutta by her charitable work to improve their life chances.
Without exaggeration, she is one of the most amazing people that I have ever met.
Clive Amos, Past District Governor, Rotary in London (Rotary International District 1130)
I often engage with most of my more sympathetic subjects but Jillian Haslam’s story moved me to tears from the moment I started working on her for my Leading Lights column in the Asian Voice weekly newspaper.
I found Jillian’s story told simply but forcefully, and the directness had an impact that I would like for my own books.
Jillian is remarkable not only for overcoming her own history but for using it as an upbuilding example with which to help others. She does not feel sorry for herself or ask for sympathy, rather she seems to wish us to connect with the millions who, like her, had very tough childhoods of extreme poverty.
Jillian Haslam has a lot to offer the world and I hope she gets the opportunity to reach wider audiences through her speaking engagements and her writing.
Rani Singh, BBC Broadcaster Contributing Writer; Forbes India
“Thank you for visiting our branch and for speaking to our staff. You stand for all those with highest level of survival instincts to attain the pinnacle of success. Jill, you have been an epitome of perseverance, grit, determination, courage, gr8 dreams, conviction and last but not the least compassion. You stand for all those with highest level of survival instincts to attain the pinnacle of success. Success is never inherited or deserved, but earned by sheer hard work & focused goals. Your innovative initiatives to empower the less-powered in our society is uncommon and emulating. I might have quoted your instance to many a persons. Please keep it up.”
Samarendra Dash, Manager, Bank of Travancore
Thank you for your time. People like “YOU” are a living inspiration for the world and the community….. STORY OF THE MIND AND HEART:- It says that one day ..Spectacular told Outstanding… that I am greater and more powerful than you… so Outstanding replied …love is like a dying amber ….only memories remain…Through the ages we shall remember the name and the person who we like to be associated with till eternity … that is Jillian … You are for surely created by God’s own very hand, not for your living but the world that he wants to be healed in many forms and ways… Every word and sentence that you state is “SPECTACULAR AND OUTSTANDING…
P.S:- You are such an inspiration to me and will be forever!!!
Alfred Nigel Stark, India
“Jillian’s talk deeply moved and inspired every single person in the audience. Jillian does not ‘just motivate’, she inspires. She does not ‘just talk’, she lives and breathes her vision of changing the world for the better. Hire Jillian to talk at your event. Seek opportunity to hear her keynote speech. Read her book. Do it now! She will change your life forever.”
Lenka Lutonska – Advantage Woman Founder, UK
EA/PA Summit held in Paris (Sept 12 – 14, 2018)
Jillian, Last week, we had a team meeting, where my boss asked me to make a short presentation of a project and this morning he asked me to work on another corporate communication project. Now that I have shared your video with him, he thinks I am wonderwomen
Edwige Bouleau (France)
Jillian – Inspirational speaker who blew me away with her story this morning
Vipila Hirani (London)
Dear Jillian, you were the highlight for me yesterday at the PA Life Summit event as your personal story really resonated with me and gave me hope. I hope to take inspiration from your words yesterday and find some inner strength to resolve my situation.
Mary Steele (London)
Thank you for all of your hard work. I really enjoyed the conference as I’m sure everyone else did! For me, I achieved a personal goal. I am so glad to have met you. Your passion, personality & energy is contagious. It’s been a privilege. Thank you once again,
Alice Scutchey (London)
I was sad to have to leave before the end of the event, as I was finding it very interesting and useful. It was good to meet you and I learnt a lot from you
Kate Pallister (Coventry)
There are two reasons for that: firstly, when I walked into the room at the Beak Street’s Olde English Cafe Extremist meeting yesterday (23.02.2016) and I saw you, I felt gentleness and kindness from you (I had no idea who you were) and secondly, when I finally heard your story, I was overwhelmed with your humility, strength and, most of all, the ability to keep the heart meek despite the power. That’s most impressive. And extremely rare. So rare.
Dora Copeland, UK
It is our pleasure to offer you the Honorary Membership of our Club which was unanimously decided at our Board of Directors meeting as well as Regular Weekly Meeting by our members.
As we have done a good number of projects for the benefit of underprivileged people with your establishment, we consider your good self to be a part of our club as an Honorary Member for which we shall be highly privileged.
Rtn Rajat Maitra, President, Rotary Club of Salt Lake Central
“Jillian, Your speech on the day was simply mind blowing. You kept the audience transfixed till your very last word. Your speech left us with so much hope and resilience that no matter what challenges life throws at us with a strong mindset, we can overcome anything. The audience feedback was that they felt every word and every moment was “ real” for them. The messages they took away were life-changing. I want to say that I will be happy to invite you over again as a speaker at our future conferences. Thank very much on behalf of every Well Woman who attended and who watched your speech later on DVD. “
Christy Amalu. MD, A Well Woman (London)
“When I think of Jillian, I see a guardian angel who takes your worries away and is always there to rely on – even before you know you need her. I cannot find enough words to express the fine human being that Jillian is. But what stands out for me is the integrity of her character… the warmth of her heart… her un-intrusive nature… her selfless actions… her genuine concern for people and desire to see others happy… her humility… her responsiveness… her loyalty… her respectfulness… her resilience… her passion… and her courage.
When I think of Jillian, I see the cup half full and not half empty. I often think of her with deep respect, love and appreciation for all she has done for my family. She will always remain a true friend to us.”
Alice Gregoriadi, Managing Director, J.P. Morgan, UK
“Jillian Haslam is the epitome of faith, hope and charity. Her autobiography, Indian.English. displays a character of determination and strength that I know helped to shape her future. Her willingness to get down to grass roots in learning and hard work has enabled her to achieve outstanding business acumen and leadership skills beyond her youth.
Her most endearing personality trait is genuine gratitude, generosity and humility and yet she is strong enough not to be taken advantage of. She is a philanthropist and uses all her business acumen to empower and encourage volunteers to help the aged, children, unemployed and disabled.
As a motivational speaker she has an amazing ability to understand her audience and forges ahead with confidence, holding them spellbound no matter how she feels at the time. I was more than inspired seeing her deliver a speech on Mental Resilience.
She is a rounded personality and does not hesitate to walk the walk and talk the talk in any situation, always displaying a smile and making people feel comfortable. Her quality of mindfulness enables people around her feel assured and empowered.”
Edith Cassel, Harrow Writer’s Circle
“We at The Arabs Group run global awards and exhibitions in London for most of the Arab world. We recently invited Jillian Haslam to one of our Achievement Awards for young artists. Her speech was fantastic. She gave a lot of support and inspiration to our new Arab generation of achievers for which we are more than grateful.”
Dr S. Spahi (The Arabs Group Director)
Firstly, thank you very much for the talk. It was interesting, challenging and inspiring in equal measure. I know that many pupils, and particular some of the girls, were stuck by your message on resilience, even when hurdle after hurdle seems to come one’s way, and that it was up to you to make your opportunities. It was just what we were after and gave an excellent start to the year. So thank you.
The other thing to thank you for is the generosity in helping to mentor the two girls. Given your busy schedule, that is incredibly generous. Once again, huge thanks and please do use me if you need a recommendation for any other schools. It would also be great to be able to welcome you back to King’s at some stage.
Will Daws, Head of Sixth Form, Kings Bruton (England)
“It was such a privilege to hear Jillian’s remarkable story. She is a woman gifted with many qualities, but what shines through above all is her authenticity. She does not sentimentalise or sensationalise the events of her life; she does need to do so. Instead she speaks the truth with a simple clarity and honesty that captivates and touches. She has witnessed and experienced many extreme things, but she distils all of her various life experiences into some simple urgent truths; as such, she is a living embodiment of the power and resilience of the human spirit. For young people today, who may well have anxieties about their future and who are besieged by consumerist messages from the media, it is hard to imagine a better voice to offer welcome reassurance and an enlightened perspective. Students were inspired to ‘do something’ following her talk and quickly organised a magnificent concert that raised over £1000.”
Nick Russell, Head Teacher, Epsom College, UK
“Jillian Haslam didn’t get to where is today by chance or coincidence, but as the result of her intelligence, hard work and most importantly because of her determination. This characteristic was apparent from the moment she began her talk, yet it is not the defining memory of her lecture for that surely must be her sincerity and humility. Not many motivational speakers begin by thanking the audience and go on to thank the teachers present for the work they do. However, as she explained, without her teachers she could not have achieved all she has, nor would she have been inspired to now work towards changing lives.
The term inspiring is often over-used, yet she truly deserves the epithet as her talk was by turns stirring, moving and encouraging. Her focus was not on telling a rags to riches story that glorified her own achievements, but on outlining how each person can apply similar strategies to their own life and decision making processes to enable them to move towards their goals; in doing so she held her audience totally captivated.”
Paul Adams, Giggleswick School
Jillian was a terrific speaker, who really engaged the pupils with her extraordinary story and energy-filled delivery. The lessons Jillian has drawn from her life, her extraordinary achievements and her dedication to philanthropy are things every pupil should hear. Several pupils sought me out afterwards to tell me that they had been inspired and changed by the experience of listening to Jillian’s talk.
With every best wish
Nick Page, Deputy Head (Co-Curriculum), Westminster School, UK
Jillian’s talk was motivating, inspirational and entirely cogent. Her story is incredibly moving and puts the problems of the modern world in context and teaches us a lesson in relativism. Our students were enthused and given a sense of perspective by Jillian’s ideas. She promotes resilience, a key tenet in our teachings as a school. Thank you again for speaking. We would love to have you back next year if possible – could you possibly return on Tuesday 29th January at noon and speak for 50mins (inc. questions)?
Miss Jennie Cooper, Teacher of English, Head of Academic Enrichment , Lord Wandsworth College, UK
“When Jillian stepped into the room we first saw a successful businesswoman dressed nicely with friendly smile. However, after having given her talk, our impression of her changed completely. This was the starting point of an inspiring speech given by a fascinating personality. How do you get from the slums of Calcutta to jobs in companies such as the Bank of America? How did she get to where she currently was? The goal of her speech is to depict her reality, not to make people cry but to show that despite everything, she came out such a strong woman. All the tragedies Jillian and her family had to go through were more than we can even think about, but these are what made her who she is today – a truly inspiring and unique woman.”
Alice R. Blanc. – Kings College London
Many thanks for delivering an impassioned talk that was both cleverly structured as well as packing the punch of first-hand experience – a rare combination indeed. Our pupils were much enthused, talking about you and your significant achievements and character long after you left.
Chris Radmann, Head of Sixth Form, Lord Wandsworth College
“I would just like to say how much I enjoyed listening to your story, told with such passion that one can tell it comes from the heart. I truly admire what you have done for other people and the different charities you have set up. It would be wonderful if I could help out in any way in one of your charities. “
Anna Morpeth, Epsom College, Inspire Me Dinner (UK)
Having done a lot of debating and public speaking I’ve often been of the opinion that the only good speech is a rehearsed speech – that whilst improvisation is amazing, to be able to do so without rambling or tangenting and losing the audience is typically beyond the ability of most. I think what really amazed me about you Jill was the fact that I sat there (behind the stage since I was hosting the show), unable to see you, and was spellbound by the tale you told. The fact that you went up there and spoke from the heart, could sway me and portray the inspiration that you were giving, was just amazing.
Honestly it was just a pleasure and a surprise that someone could do that. But you did. And that blew me away. Not to mention just hearing about your life and words was an adventure in itself.
Our team were mesmerised and very grateful to you and the audience were moved beyond doubt!!
Hamish Inglis – Head of the Student Union – University of Durham
Thank you so much for coming to Hymers yesterday. Your talk was both inspirational and thought provoking and has made the students reflect on their beliefs and values. I am especially grateful to you.
David E. Elstone, Head Teacher, Hymers College, Hull, England
Our students were touched and inspired by Jillian’s incredible story. It was such a privilege to hear her speak so passionately about her journey and the lessons she has learnt through her varied experiences
Clare Tovey, Head of Sixth Form, Royal Russell, UK
Elena Vidal, Head of Sixth Form, St Mary Magdalene Church Gardens, London
The dictionary defines ‘motivation’ as providing a reason to do something. After the lecture on ‘Living beyond fear’ by Ms.Jillian Haslam it made me rethink the definition on motivation as giving a reason to do something more.
Her talk reinstated the fact that experience indeed is the mother of wisdom and the best teacher. Hearing from people who’ve gone through severe hardship gives you a part of their experience and I’m really grateful to Ms. Jillian in this regard.
Two key points that I felt striking were her views on standing out in the crowd, in this era of a population packed with degree holders, rising from hardship to great heights is always possible if you light your path with positivity.
Her humility and her views on her motherland- India was deeply igniting. As she says “Don’t let life get in the way… Achieve what you deserve…” she proved to us that she has done it and gives us the inspiration to go ahead and achieve the same and more.
Alan Das M, Student, Dept. of Aerospace Engineering Indian Institute of Engineering, Science & Technology Shibpur, India
“The Cambridge University International Development Society (CUiD) was delighted to host Jillian Haslam as a speaker on Indian poverty (her speech title: Why poverty holds us down)? Jillian gave us an incredibly moving and personal account of her experiences of poverty and how she herself broke out of the cycle. She detailed her fascinating story of how she was able to rise within the ranks of the Bank of America and RBS, to how today she is devoted to helping young people in schools, universities and as a charity worker in raising awareness, as a motivational speaker, and – above all – as someone who understands that poverty is not black and white.
Her experiences fascinated the student members of CUiD, not merely because of the instinctive appeal of her rags-to-riches tale. It is no Cinderella story, but rather emphases hard work and sheer courage. The depth of her story was not lost upon us, with the inclusion of social factors that contribute to poverty.
Poverty, gender and race are at the forefront of our problems – and indeed, worldwide – Jillian’s work today, and her love – despite everything – for her country, is evident and crucial to bringing these problems to light while working ‘within the system’. We at CUiD wish her all the very best, and hope that she continues her excellent work.”
Shachi Amdekar President, Cambridge University International Development Society. UK
Testimonials from students of Kings Bruton, 6th Form students (UK)
Good evening Jillian, It is Narnia Wilmot writing to you from King’s School Bruton where you gave a talk last week. I was truly and utterly inspired by your story and the example of strength, determination, hard work and ambition that you show the world. you are the living embodiment of what an undying will can accomplish and you have inspired me to never give up on my dreams no matter how big they are.
I spoke to you after the talk, whereby you gave me your email address and I asked if you could mentor me. I would be truly honored to receive any advice and guidance you may have with regards to building my future at university next year. It has been a tough and gruelling process considering fees and residency but you have given me a new found hope not to give up. Thank you so much.
Narnia Rae Wilmot, Kings Bruton School (6th form)
Dear Jillian Haslam, My name is Giovanna da Custodia and I came to speak to you yesterday after your talk at King’s Bruton. You rendered me speechless with your story and I was thus unable to tell you how inspiring you are and how there should truly be more individuals such as yourself in the world. I would really appreciate it if you would even consider mentoring me; it would be a great honour to speak to someone with as much experience and passion as yourself. Kind Regards,
Giovanna Custodia, Kings Bruton School (6th form)
Jillian Haslam gave a talk at my school, King’s School Bruton, where I was lucky enough to hear her amazing story. It started off under a staircase – which was also known as Jillian’s home. She was living in abject poverty, barely able to survive. Her father couldn’t find work, so they were on the verge of starvation. Jillian lost a number of siblings to malnutrition and illness. But one day, when Jillian’s baby sister came home and was given 3 days to live, she decided that she wasn’t going to give up. This is how Jillian came to be where she is. With determination, passion and perseverance, she managed to save her baby sisters life and transform her own. She said that by asking for help, from a stranger, she managed to get milk everyday to feed her sister. Her message was: don’t be afraid to ask for help. People who you look up to have very likely been in your situation and will be happy to help.
Kiara Jones, Kings Bruton School (6th form)
“I was very fortunate to hear you talk at my school recently and your presentation on achieving success through public speaking. Your example was truly inspirational. Since your visit, I have already made changes to my life in the hope of achieving new success. There was much within your presentation with which I could compare to my life, the fear and uncertainty of rising above millions of people with the same aims and goals in life, and would like to thank you for spreading your message of achieving personal success. You have already made a difference in my life and I hope your influence does not end after only one brief encounter.”
Chris van der Merwe, Colston’s School, UK
Could’nt find another way to contact you but thank you for a brilliant speech tonight at my daughters school. We talked about it afterwards and she was genuinely inspired by it. Thank you again and good luck in Hollywood
Denis Kelleher, Parent of student at Holy Cross School, New Malden, UK
Many thanks to Ms Jillian Haslam for coming to Ballard to talk to our Year 9s and Year 6s about her remarkable life journey.
Our pupils were transfixed by what she had to say, and were genuinely moved by her humility, her strength of character and sense of purpose.
Her aspirational message was perfectly pitched, taking into account the sensitivities of the younger pupils and the interests and needs of the older age group.
Both pupils and staff gained a great deal from listening to Jillian Haslam. Indeed it was a privilege to hear what she had to say.
I would have no hesitation in recommending Jillian as a motivational speaker. She is a lady from whom we can learn a lot as we move forwards and live out our lives.
Mike Clifford, Development Director, Ballard School, New Milton, Hampshire
It was an absolute pleasure to have you as a speaker at the TEDx event held at The HeriotWattUniversity. The attendees were inspired at the end of your talk and we are excited to share it with the rest of the world. If you visit Edinburgh again in the future, the team would definitely like to go for a meal with you! Motivational talks such as going from Campus to Corporate to Succeed are much needed these days and I will positively be in contact very soon in order to arrange this. Thank you again.
Aman Gosrani – HeriotWattUniversity
“I would like to thank you for your informative and inspiring presentation to our students, we were fortunate to have had someone of your professional expertise to take the time out from your busy schedule. You most certainly had a positive impact on the students and would like you to share some of the feedback. ‘How Public Speaking can transform a life was a true eye opener for me; Very inspiring and fascinating story of a journey that is so very rare; Jillian has gone from the bottom of society to the top’; Jillian has really opened my eyes towards my lifestyle choices and my behaviour. Attitude has been a big thing for me as I always had a bad attitude towards anyone in authority. I will go home today with a lot of thoughts about what must change and how I can use my voice positively to change my life rather than the other way round.”